This store uses [name of courier partner] by default for shipping. We may also use other courier partners depending on the customer’s location and order details. We deliver to most areas nationwide (excluding Hong Kong, Macau, Taiwan, and remote areas; special circumstances will be noted on the product details page). Shipping fees are calculated based on the product’s weight, volume, and shipping location. The specific fee is based on the shipping amount displayed when you submit your order. Free shipping may be available during certain promotional periods.

Orders are generally shipped within 2 business days of payment (delays of 1-2 business days may apply for large orders). If a product is out of stock, customer service will contact you within [X] hours to arrange a replacement or refund. Orders shipped during holidays will be delayed, and specific arrangements will be announced in advance on the store’s notice board.

Delivery times are for reference only. Generally, delivery to ordinary areas in China takes 4-7 days after shipment, while for remote areas, it may take up to 14 days. Actual delivery time may be affected by force majeure factors such as weather, traffic congestion, natural disasters, and epidemic prevention and control. The store will do its best to assist customers with tracking logistics information and provide tracking service, but is not responsible for delivery delays.

Upon receipt, please personally verify the quantity, appearance, and packaging of the goods. If any damage, shortage, or misdelivery is found, please immediately contact the courier and refuse delivery. Take photos (including any damaged items and the delivery label) and contact the store within [X] hours. If the customer has signed for the goods (including someone else signing on their behalf), it is deemed that there is no objection to the appearance and quantity of the goods. The store will be unable to verify or address any subsequent issues.